Ep2 Privacy Policy — Your data is our responsibility

Ep2 prioritizes the protection of users' personal data above all else. This Privacy Policy explains what information is collected, how it is used, and what rights you have.

Data Secured User Rights Encrypted Connection

Last updated: 2026

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What information is collected?

The following types of information are collected when you register and use services on the ep2 platform:

Account Information

Name, email, phone number, date of birth, and national ID number (for KYC).

Device and Browser Information

IP address, browser type, operating system, and device identifiers.

Payment Information

Bkash or Nagad number, history of BDT transactions, and withdrawal details.

Usage Data

Page visits, clicks, betting history, session duration, and preferred categories.

Mobile payment data protection scene at Mymensingh night market

Purpose of Data Use?

Ep2 uses the collected data only for the following purposes:

Service Management

To create accounts, verify logins, process bets, and complete transactions.

Security and Fraud Prevention

To detect suspicious activities, ensure account security, and prevent money laundering.

Customer Support

To resolve issues, answer questions, and improve service quality.

Ep2 never sells your information to advertising companies. Data is used only for essential platform operations.

Learn about Cookies & Tracking

The ep2 website uses cookies to enhance your browsing experience. Cookies remember login sessions, language & settings, and measure platform performance.

Types of Cookies:

  • Strictly Necessary Cookies: Required for login and session management.
  • Performance Cookies: To understand how different parts of the site are used.
  • Cookie Preferences: To remember language and other settings.

Cookies can be managed through your browser settings. However, disabling essential cookies may prevent some services from working properly.

Digital security view of cricket betting in a neon-lit environment in Khulna

Data retention, security & third parties

How long is data retained?

Data is kept active as long as your account is active. After account closure, data may be retained for legal compliance. Transaction records are typically kept for up to 5 years.

What security measures are in place?

Ep2 uses SSL encryption to secure all data transfers. Passwords are stored hashed. Regular security reviews prevent unauthorized server access.

Sharing data with third parties

Ep2 never sells user data. However, limited data may be shared in the following cases:

  • Payment processors (bKash, Nagad) — strictly to complete transactions.
  • Law enforcement agencies — as required by legal orders or court rulings.
  • KYC verification service — to confirm identity.

Your rights over your data

Right to Access Information

You may request a copy of your personal data stored by ep2 at any time. Send your request to [email protected] and we will provide the information as soon as possible.

Right to Rectify Information

If any of your information is incorrect or outdated, you can request corrections. Update your name, phone number, and email via account settings or support.

Right to Delete Information

You can request data deletion when closing your account. However, some data may be retained for a legally required period.

About Policy Changes

Ep2 may update this Privacy Policy at any time. Users will be notified of significant changes. The last updated date will always be shown on this page. Continuing to use the platform means you accept the updated policy. For any questions, contact [email protected] or FAQ Page View.

Have questions or ready to get started?

If you have any questions about our Privacy Policy, please contact our support team. Register now to start using our services safely.

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